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Tuesday, March 8, 2011 - By Ben Berkowitz - No comments
Newark Ohio is one of 6 new municipalities using SeeClickFix Plus this month.
"Welcome to the future of public service -- at least as Dan Coffman sees it
Coffman, Newark's public services director, on Monday announced the launch of SeeClickFix, a free application -- also known as an "app" -- Newark residents can download to their mobile devices. The app allows users to take a picture of a pothole, cracked sidewalk or other service department issue and forward the problem to department representatives for attention.
Using GPS technology, SeeClickFix pinpoints the location where the photo was taken, Coffman said, and public service department representatives track the reports and respond to each one with a comment to acknowledge it has been received, fixed, or if not, the reason why.
"People can not only vote to have a problem fixed, but also make comments and track our response," Coffman said.
A SeeClickFix widget at NewarkAdvocate.com has similar capabilities, sans the photo and GPS; instead, submitters manually input the location of the potholes.
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