Last week, the New Haven Independent highlighted the city's latest step towards going completely paperless - handling requests to care for New Haven's 52,000 trees using SeeClickFix! Until recently, the parks department relied on a paper-based system for monitoring and resolving tree-trimming and removal jobs. Now equipped with our new mapping and geo-filtering features, the parks department is the latest in the Elm City to benefit from the automatic, one-to-many communication the SeeClickFix platform offers to both governments and citizens.

A New Haven parks department crews using their SeeClickFix dashboard in the field. Image c/o the New Haven Independent

The Independent spoke with Rob Smuts, the city's Chief Administrative Officer, as well as Christy Haas, the New Haven parks department Deputy Director, about the switch to SeeClickFix for these types of requests. In addition to all current tree-trimming requests, completed requests dating back to March of 2011 have been input into our database for the city. The consolidation will allow New Haven to manage and report on all requests from one centralized and paperless point. As New Haven moves to implement SeeClickFix citywide, the parks department is the first to go live with the new protocol for managing reports. As our platform is expanded across departments, reports submitted via phone or in person will all be input directly into SeeClickFix.

We're thrilled to see the City of New Haven saving paper, improving response time and promoting transparency using our platform! Interested in consolidating past and current reports into your SeeClickFix dashboard? Contact us to learn more about our professional services and take a step towards a paperless workflow in your city or town!