Tuesday, July 24, 2012 - By Kevin Donohue - No comments

Grand Prairie praised for innovative use of SeeClickFix

One of our earliest Canadian government partners is getting well deserved recognition for their use of SeeClickFix. The city of Grand Prairie, which is located in Alberta, was featured in featured in the Daily Herald Tribune for their innovative and responsive use of our service:

"The City of Grande Prairie’s SeeClickFix program has had a successful response from citizens, say city staff. Since Aug. 1, 2011, the city-related complaint system has received 462 issues—430 of which have been ‘closed’ by city staff."

“'It’s been a learning process,'” said Shawn Tucker, a web analyst for the city. “The majority of responses we get are positive; people do appreciate the service being there.”'

We're especially psyched to see how Grand Prairie has become a leader in using SeeClickFix in new and innovative ways

"While the program’s original use was just public works complaints, it has since opened up to various departments and has been used for snow removal as well as to keep track of progress on the annual city scrub, which took place in the spring." 

Three cheers for Grand Prairie in their creative application of SeeClickFix!


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