Thursday, March 1, 2012 - By Anonymous - No comments
Partnership Update: Oakland
As you may have
noticed, SeeClickFix recently launched a partnership with Oakland
California. It’s been great working with
everyone at the city throughout the entire process, and we genuinely appreciate
how energetic they are about the opportunities presented by more transparent
and accessible government. From our
perspective, this has been a great example of a mutually beneficial
partnership.
Additionally,
they’ve been all over SeeClickFix, acknowledging and closing issues within
days, sometimes even hours. Oakland has
a reputation for being somewhat of a scrappy town, and the city administrators
are exemplifying this in the best way in how aggressively they are responding
to the concerns of their citizens. For
instance, it took less than three days for illegal dumping, reported in Issue # 160661, to be handled, and the pothole that was reported in Issue # 161401 was
acknowledged in less than 24 hours. That is what we call responsive
governance.
The most
encouraging piece of all of this has been the enthusiastic interest and
involvement of Oakland’s citizens. Since
we rolled out this partnership just a few weeks ago, we’ve seen spikes in user
activity that have lead us to believe the people of Oaktown are ready to engage
with their government in a new way. As the director of Public Works explained,
“This tool allows every person in Oakland to become the eyes and ears of the
City.” It certainly seems like they’ve
embraced this role.
The people of
Oakland may be frustrated that Brad Pitt was snubbed at the Oscars for his
performance as A’s General Manager Billy Beane, and having the Raiders miss the
playoffs after trading away all of those draft picks probably still stings for
many. However, the collaborative synergy
being created by citizens, SeeClickFix, and the Oakland government is giving
everyone a lot to be excited about in the Bay Area.
0 comments: