"I feel this is a pretty good system, something that gets real stuff done, at near zero cost."
In regards to SeeClickFix.

http://www.cnewmark.com/2009/08/seeclickfixcom-publicprivate-partnership-for-local-govt-customer-service.html

Craig, if anyone does not know, is the founder of Craigslist, a website and business model that we have learned a lot from.

Key Points we hope we share with Craigslist:
-Be First
-Provide something people need and improve their lives
-Don't be greedy but make a business out of your business.

Thanks Craig