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Thursday, February 16, 2012 - By Anonymous - No comments
SeeClickFixin' with Open311 in Toronto
Just months after integrating with Boston, SeeClickFix completed integration with Toronto's work order system through its new Open 311 API. The connection--which went live last month--will enable citizens to communicate service requests directly into the city's existing CRM by reporting issues through the SeeClickFix platform:
From now on, issues reported through SeeClickFix's online and mobile interface will be fed directly into Toronto's existing 311 system. With Open311 implemented, SeeClickFix can fully interact with and connect into the city's work order system. This SeeClickFix-Open311 connection gives Toronto residents yet another channel through which they can report non-emergency concerns. With a few clicks, citizens can provide locational, descriptive, and photographic information about quality-of-life issues from potholes and graffiti. Once the resident submits an issue, it will be communicated not only to the city, but also to the citizens it serves. With SeeClickFix's public platform, everyone can be kept informed in real time.
To find out more information about Toronto's Open311, check out the city's informational page.
- Website
- Mobile app (iPhone, Android, Blackberry)
- Facebook App
- Widgets (Embedded on news and community websites)
From now on, issues reported through SeeClickFix's online and mobile interface will be fed directly into Toronto's existing 311 system. With Open311 implemented, SeeClickFix can fully interact with and connect into the city's work order system. This SeeClickFix-Open311 connection gives Toronto residents yet another channel through which they can report non-emergency concerns. With a few clicks, citizens can provide locational, descriptive, and photographic information about quality-of-life issues from potholes and graffiti. Once the resident submits an issue, it will be communicated not only to the city, but also to the citizens it serves. With SeeClickFix's public platform, everyone can be kept informed in real time.
To find out more information about Toronto's Open311, check out the city's informational page.
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