The North East Neighborhood Association in Olympia Washington sent out this message to its community. We think it nails all the points and is a good template for encouraging your community to start clicking.

"Northeast Neighborhood Association
Graffiti Busters Campaign
Reporting graffiti is easy!
1. Go to http://www.seeclickfix.com
2. Click on “SeeClick – Report an Issue”
Type in the street name and zip code: For example - Miller Ave. NE 98506.
This will put you in our neighborhood.
Once you click on an area, you can drag the marker to the exact location of the tagging.
The seeclickfix program will automatically load in an address.
In your description, please include additional information about the tagging. For
example: “Graffiti on front of stop sign at corner of Miller and Central St.” For street signs
please indicate if the graffiti is on the front or back of the sign.
Also, any additional details you can provide will be helpful to the police in their tracking of
repeat taggers. For example – ‘ANTOX’ tag on power pole on west side of Bethel Street
between Miller and Etheridge.
You can go back at any time and check the status of taggings or add comments.
3. The NE Neighborhood Association and the City of Olympia will receive
emails with your report and arrange to have the graffiti removed
You may be contacted for more information about your report if we are unsure about the
location or the type of property that was tagged.
All issues reported on seeclickfix are viewable to the world and can be commented on by
anyone. Additionally you can encourage your neighbors and friends to click on the ticket you
reported and click “I want this fixed too” to help reinforce the neighborhood’s interest in
having the problem addressed."

Contest
Entry = photo or video
Prize = fame

SeeClickFix has a new look and a bunch of new features.
To celebrate the ability to add photos and videos to issues, we are launching a contest. Two people will receive national recognition on our blog. One person will be famous for having the most compelling photo and another for the most compelling video. Entries are valid from now until the end of 2008.

Simple steps to get started:
1. Report or visit an issue.
2. Click on "View or Add Comments/Close Ticket".
3. Scroll down to the bottom and "Add an Image" or add a "Youtube link".

Let the best wo/man win.

-SeeClickFix Team
team@seeclickfix.com

Seen a pothole that you really wanted documented but forgot about it when you got home?
We have now simplified SeeClickFix for mobile so you can report an issue or view existing issues in one click with quicker load time.

Just go to http://www.seeclickfix.com in your mobile web browser.
Please try it out and let us know what you think.

When you're traveling for the holidays why not use the new seeclickfix mobile tool to report some issues in a new community and spread Clicking and Fixing to other parts of the Country.

New on SeeClickFix this morning is:

1) Activity. You will notice that you can now view issues, fixers and activity on the map. Activity highlights new issues created as well as watch areas created, photo and video added and other activity on SeeClickFix. What do you think?

2) Easy RSS. Now when you create a watch area you not only have the option to generate an embeddable widget for your map view but you also have the ability to generate an rss feed for that area. The link is below the update button when you are editing your watch area. Is it important to you? Should we locate it somewhere more predominantly?

3)SeeClickFix pro users can now add their logo and a description of their organization to their profile. That logo and description will appear on all issues that they acknowledge. Example here: http://www.seeclickfix.com/issues/1592

Thanks Kam and Jeff...you guys are the best!

In the November 1 '08 Issue of Downtown Idea Exchange SeeClickFix was featured as a tool to, "Facilitate productive community involvement."
From the article: "In Olympia, at least two neighborhood associations are using the free SeeClickFix service for community residents to report vandalism. A police Department liaison in city government informed the city's neighborhood groups about the website.
"The City of Olympia has a vandalism program that they work on with the neighborhood associations. The Northeast Neighborhood Association has been using SeeClickFix, and we're following their model. We're inviting neighborhood members to mark what they're seeing, and then we'll take care of it, either through working with the city or volunteers, to go out and fix those issues,'" Says Luke Bowerman, president, Eastside Neighborhood Association.
For Downtown and close-in neighborhoods, "It seems like a great way to get a community involvement, and make it easier for people to tell the powers that be about problems, so they have a way to feel involved and hopefully get stuff resolved," he says.
"All issues reported on SeeClickFix are viewable to the world and can be commented on by anyone. Additionally you can encourage your neighbors and friends to click on the ticket you reported and click, 'I want this fixed, too' to help reinforce the neighborhood's interest in having the problem addressed," The Northeast Neighborhood Association tells its members in an instructional handout for its "Graffiti Busters Campaign."
-Downtown Idea Exchange November 2008

A sneak-peak at a new feature on seeclickfix: http://www.seeclickfix.com/feeds.
We will debut this soon on the homepage, but for now play around via this link and give us feedback.

I reported that a huge utility box was tagged next to a church in New Haven.
I had know idea who owned the box or who to ask to clean it up.
A week later ATT has cleaned the box and reported the ticket closed based on an alert they got from their watch area created for watching graffiti on utility cabinets around New Haven. It turns out that they actually own the property that the graffiti was reported on and it was passed to ATT building services.
Good Stuff!
See the issue here:
http://www.seeclickfix.com/issues/1749

This morning we released some updates to seeclickfix.com:
-Anyone can now upload a photo or embed a youtube video on a seeclickfix issue.
Be the first to try it out and give us some feedback.
-Anyone can flag a comment as inappropriate or inaccurate

Also check out the article today in the Yale Daily News.
http://www.yaledailynews.com/articles/view/26820

From the article, "Chief Administrative Officer Rob Smuts ’01 said that residents commonly report potholes in the roads and cracked sidewalks, adding that the Web site aids in getting the local government to do its job.

'Just judging by the use that the site gets, a lot of citizens have clearly embraced it and voted with their actions,' Smuts said. 'We are working with [SeeClickFix] to help integrate the site into the city’s work order systems and change the way we process issues.' "

"Unfortunately, the police have been contacted over a dozen times regarding everything posted here. They have laughed in our faces and rolled there eyes, saying "theres nothing we can do." or words to that effect. That is why we have begun posting here, seeclickfix has been much more effective then WHPD in resolving these issues and shining light on just how wrong things are around here. The only change that has come about has been due to seeclickfix and we are thankful for this website."
-Fred - http://www.seeclickfix.com/issues/1039