Last Thursday, Luis Cotto invited his constituents to start reporting quality of life issues via the SeeClickFix smartphone applications. As minority leader of the Hartford City Council, Cotto believes SeeClickFix serves as a transparent and user-friendly forum in which residents can voice concerns:

311 is great for internal routing of work orders and intragovernmental accountability, but its user interface is somewhat opaque to residents. Using SeeClickFix, residents can see what others have identified as problems and interact to help solve quality of life and infrastructure problems in their neighborhoods. Also, it empowers pedestrians to report problems as they see them in real time. And best of all, this tool is free.

The SeeClickFix team would like to thank Cotto for promoting not only our reporting platform, but also technology as means of placing power back in the hands of citizens!