Monday, January 28, 2013 - By Unknown - No comments

Winston-Salem, NC Launches SeeClickFix Powered 311 App

The SeeClickFix team is thrilled to announce our partnership with the City of Winston-Salem, NC and the launch of their new CityLink 311 app for iPhone and Android! Check out the city's announcement below to learn more about how Winston-Salem residents now have the power to report public space concerns right in their pocket.  The CityLink 311 app for iPhone and Android is available for download today!

CityLink 311 Smartphone App Now Available 

Winston-Salem residents can now contact CityLink, the city’s 24-hour citizen service center, with the new CityLink 311 mobile application for iPhone and Android. The app is available for smartphones and tablets.

The CityLink 311 app uses GPS to automatically report the location for the service request. Users can report a different location if applicable. The app also allows citizens to take a photo and submit it with their service request. Reports are automatically sent to city departments for resolution, and with the app, users can follow their issue from the time it is reported until it is resolved.

Citizens can also use the app to view a map showing all CityLink requests for service and can determine what those service requests are about. They can see if another citizen has reported the same issue and reiterate that request with a few clicks. The app also gives users the option of calling a CityLink agent. The app is free and is available through Apple’s App Store and Google’s Google Play. To download the app, search the App Store or Google Play for “CityLink 311.”

First-time users must register so that the application can follow their request. It also gives CityLink agents the ability to contact the citizen if they have a follow-up question about the request. For more information about the CityLink 311 mobile app, call CityLink 311.

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