This chart represents issues reported by municipal employees and residents. The spike of issues reported during the summer months is indicative of the June 2013 launch. New issue creation tapered in the Fall, but have been on the rise this Winter. We saw a similar trend nationwide:
We have been impressed by the results of this program and know that its success can be credited to many – the Patrick Administration, the City of Boston, the SeeClickFix team, and of course, the Massachusetts municipalities and residents. This is the first of the three-year grant, and we look forward to expanding and strengthening the Commonwealth Connect program in the subsequent years.