Tuesday, January 31, 2012 - By Megan - No comments
Friday, January 27, 2012 - By Megan - No comments
Neighbors for Neighbors launched its inaugural SnowCrew where it dispatched neighbors on 'shoveling missions' to dig out fellow neighbors needing assistance. This year, SnowCrew will be working with SeeClickFix on a new solution that will directly connect those who need help with those nearby who can and want to help. It will take trial and error to work out the kinks and they need your feedback to help make the tool better. To do so, please join the SnowCrew group.
Luckily, SnowCrew has already seen some positive results after last weekend's snowy conditions. Six days ago, one resident Marcia needed help shoveling on and around her car according to Issue 152118 - Please clear off car and shovel behind and in front and a path from the driver's side door. Within a few hours, another resident John cleared the snow and closed the issue on SeeClickFix. Marcia's response nicely highlights the importance of initiatives like SnowCrew:
Wednesday, January 18, 2012 - By Megan - 1 comment
“We’re continually looking for ways to promote the health and safety of animals in towns and cities across the region,” said Ken Aldrich, hospital director. “With its high user base and solution-focused nature, SeeClickFix creates a powerful avenue for reaching more people and provides opportunity for community collaboration in safely returning these pets back home where they belong.”
Having previously received numerous calls about lost and found pets, the hospital wanted a more streamlined and accessible channel through which residents could connect with and communicate information to neighbors and the hospital itself. With our interactive map embedded on its website, the hospital provides an open, social, and more expansive means of disseminating information about lost and found dogs, cats, and other pets.
Through the hospital’s website, individuals can report missing pets through custom categories such as ‘Lost Cat’ or ‘Found Dog’ and specify more in-depth information about the animal through the description or image options, including the animal’s name, breed, gender, and location. Once submitted, the report becomes publicly available and sent to those following the region via real-time email notifications. The hospital and community alike can then provide additional geographic, descriptive, or photographic information and update the report once the animal has been recovered. Veterinary practices, shelters, and residents can even create their own “watch areas” to receive notifications about all lost and found animals reported in their community, enabling them to follow the progress of all submissions---not just the ones they report.
The partnership also allows local veterinary practices in southern Connecticut to embed the reporting platform directly on their websites, providing yet another public service to the communities they serve.
"On a personal note, I'm very excited to launch this new use of the SeeClickFix platform since Central Hospital takes care of my canine companions: Del the puggle and Pepper the mutt who I actually found hunting potholes," said Ben Berkowitz, SeeClickFix CEO. "The idea behind using SeeClickFix to recover lost animals actually came from the animal hospital's real cork board with missing pet flyers combined with New Haven users already reporting lost pets through our platform. In fact, our own backyard regularly inspires many of the applications of the SeeClickFix platform across the globe. We hope that many lost pets will be recovered as people start using this tool in a similar fashion."
You can start reporting lost and found pets here: http://www.centralpetvet.com/lostpets.html
Tuesday, January 17, 2012 - By Megan - 2 comments
Yarmouth, NS (January 17, 2012) - Today, Mayor Phil Mooney announces a new program that will allow residents to report quality-of-life issues and request city services through an online and mobile interface. Powered by SeeClickFix, the place-based reporting platform allows residents to document neighborhood concerns and improvements alike, ranging from litter and flooding to damaged sidewalks and malfunctioning traffic signals.
“In this information age, there’s an increasing need to make local government more accessible to its constituents,” Mooney said. “SeeClickFix does just that.”
With the online and mobile reporting platform, residents can report quality-of-life concerns through service request categories via the Yarmouth website, custom mobile applications (iPhone, Android, Blackberry), Facebook App, and SeeClickFix.com. When submitting issues via mobile app, for example, residents can provide locational, descriptive, and photographic information as they see the issue in real time. Once the resident submits an issue, the reporter, Yarmouth, and anyone ‘watching’ the area will receive an alert. The town can then acknowledge the service request, route it to the proper department, and update the request—and residents following the issue—once it’s been resolved.
The Technology Advisory Committee recommended SeeClickFix to the town council as means of improving government accountability and citizen engagement. The partnership allows residents to not only report community issues, but also view, comment on, and vote to fix problems submitted by their neighbors. Citizens can even create their own “watch areas” to receive notifications about all issues reported in their community, enabling them to follow the progress of all service requests---not just the ones they report.
“From Leduc to Grande Prairie, the town of Yarmouth joins a growing list of municipalities across Canada that have decided to see, click, and fix issues in their communities,” said Ben Berkowitz, SeeClickFix CEO. “From its mobile apps to Facebook App, the SeeClickFix platform taps into the modern, digitally-connected individual and allows them to more easily communicate concerns to those responsible for fixing them. We’re excited to see how our technology connects the town and its residents to solve problems that affect everyone.”
The Yarmouth SeeClickFix website can be found here: http://townofyarmouth.ca/services/operational-services/e-report-public-works-concern and residents can download iPhone, Android, and Blackberry apps here: http://www.seeclickfix.com/apps.
SeeClickFix allows citizens anywhere in the world to report and monitor non-emergency community issues ranging from potholes and planted trees to garbage and graffiti. Launched in 2008, it empowers citizens, community groups, media organizations, and governments to work together and improve their neighborhoods. Through mobile web, web, iPhone, Android, and Blackberry apps, the SeeClickFix platform is the most widely-distributed citizen reporting tool in the country. SeeClickFix supports the Open311 standard that promotes improved communication between local municipalities and the citizens they serve. The platform is fun and easy to use for citizens while being inexpensive and easily adaptable for governments. Over 40 percent of issues reported on SeeClickFix are ultimately resolved. For more information or to report an issue, visit www.seeclickfix.com.
Friday, January 13, 2012 - By Megan - 3 comments
Is there a traffic light in your neighborhood that's not working right? Maybe that pothole you hit on your way to work every morning is driving you crazy and you think it should be fixed.
Pinellas County has a new app called "SeeClickFix" which allows residents to report non-emergency problems using a smart phone or a computer. The app allows users to text a message about the problem with the option of sending a photo. People who report problems will get an update from the county via email about what is being done to resolve the issue.
A quick check on the SeeClickFix web page found that people have reported several types of problems including; traffic lights that are mis-timed, graffiti, and trash in empty lots.
You can download the SeeClickFix app from the Apple App Store, Android Market or BlackBerry App World or at the Pinellas County SeeClickFix app page.
With just a few clicks, you can start reporting issues in Pinellas County here!
Friday, January 6, 2012 - By Emma - No comments
Happy New Year, SeeClickFixers! We're excited to report that 2012 is off to an exciting start here at SeeClickFix World Headquarters. Since the start of a new year is the perfect time to ponder what's ahead, we're celebrating the first Friday of the year with some future fixes we are looking forward to seeing.
|It's never too early (or too late) for a little bit of Spring cleaning|
SeeClickFix CEO Ben Berkowitz wants to spend more time with family in 2012. Always a multi-tasker, Ben hopes to plant some trees with his Mom in her New Haven neighborhood this year! With some help from other neighbors and the URI, here's hoping Issue #96960 - Tree Request will be resolved this spring! We have a feeling a green thumb runs in Ben's family.
A fix for Issue #14282 - Left Turn Arrow Needed will help me keep my resolution of saving money in 2012 by keeping my car out of accidents/the mechanics!
Do you have a wish for a future fix? Will a public space improvement in your community help you keep your own New Years resolution? We have a feeling 2012 is going to be YOUR year, so report an issue today! If you live in Connecticut, be sure to add the tag "resolution2012" to your issue and have it added to the Town Resolutions 2012 list being compiled by the New Haven Register, the Middletown Press and the Register-Citizen!
- By Megan - 1 comment
Tuesday, January 3, 2012 - By Megan - 3 comments
With the launch of its new comparative widget, SeeClickFix announces a new way to rank the responsiveness and activity of local municipalities across the globe. Through this effort, SeeClickFix hopes to encourage greater civic engagement, promote accountability from both governments and residents, and expand the channels available for disseminating public information. Coinciding with the launch, SeeClickFix also unveils its new widget generator to offer more expansive and customizable features for government, news media, and users alike for integrating the citizen-reporting platform.
Available today, the comparative widget allows municipalities, news outlets, and residents to visually display the civic activity (Activity Score) and responsiveness (Results Score) of their communities directly on their websites. The Activity Score answers the question “How active is your community?” and is based on the number of the issues, comments, users, and watch areas within specified geographic boundaries—whether it be a city, neighborhood, or block. The Results Score is based on how many issues have been resolved in that same area.
The comparative widget allows individuals to select the regions they want to compare, from large metropolitan areas like New York City and Chicago to Boston neighborhoods like Beacon Hill and the North End. Once generated, the widget will sort the selected communities by their scores and also include their site statistics. For example, users can see how many comments have been posted or how many issues have been closed.
In conjunction with this feature, SeeClickFix also released its new widget generator to allow for greater functionality and customization of its text and map widgets. Already embedded on hundreds of websites, the map and text widgets put the power of the SeeClickFix platform directly on your website—publicly communicating and visualizing non-emergency issues from problems like potholes and graffiti to improvements like planting trees and installing bike racks. From platforms like Blogger and Tumblr to news websites like Boston.com and Washington Post Local, anyone can connect with their targeted audiences over the most pressing concerns in their communities through SeeClickFix.
Through these dynamic widgets, SeeClickFix users can submit and monitor problems, post comments, vote to fix issues or update their status, and sign up to receive real-time alerts. Anything submitted will sync with the other channels including SeeClickFix.com, Facebook App, and smartphone applications for iPhone, Android, and Blackberry. Once submitted, the issue will become publicly available and also sent to anyone signed up to receive alerts for the geographic region, allowing important information to be quickly and efficiently communicated.
With the widget generator, users can customize SeeClickFix for their site based on widget type, color palette, layout and dimensions, status and keyword filters, and geographic region. When generating the widget, users can now select custom categories to display only certain types of issues on the widget, from ‘Bike Concern’ and ‘Blighted Property’ to ’Snow’ and ‘Sidewalk.’
The new widget generator can be found here.
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